Privacy

JOT321 Privacy Notice

Last updated: 14 September 2026

JOT321 respects your privacy and is committed to protecting your personal information.

JOT321 is operated by [LEGAL NAME] trading as JOT321. [LEGAL NAME] is the data controller responsible for the personal information described in this Privacy Notice, unless stated otherwise.

You can contact us about privacy or personal information through our Contact page.

1. What information we collect

Depending on how you use JOT321, we may collect and use information such as:

• your username, email address and account details;
• information you include in listings, including descriptions, prices, locations and photographs;
• messages, offers and other communications sent through JOT321;
• saved listings and alerts;
• reviews and feedback;
• information relating to transactions and their progress;
• reports made about listings or users, and information used for moderation and safety;
• records relating to Featured Boost or other paid JOT321 services;
• technical information such as IP address, browser/device information, login activity and security logs where collected by JOT321, our hosting provider or security services;
• information you send to us when contacting support.

Please avoid including sensitive personal information in listings or messages unless it is genuinely necessary.

2. Why we use your information

We use personal information to:

• create and manage user accounts;
• publish and manage marketplace listings;
• enable buyers and sellers to communicate;
• process offers and support transaction workflows;
• provide saved-listing, alert and review features;
• operate Featured Boost and other paid services;
• moderate content and investigate reports;
• help prevent fraud, abuse and misuse of JOT321;
• protect the security and integrity of the platform;
• provide customer support;
• comply with legal and regulatory obligations;
• improve and maintain JOT321.

3. Our lawful bases

We only use personal information where we have a lawful basis to do so.

Depending on the activity, we may rely on:

Contract — where processing is necessary to provide the JOT321 service you have requested, operate your account, provide paid services or perform our agreement with you.

Legitimate interests — where necessary for purposes such as operating and improving the marketplace, keeping JOT321 secure, preventing misuse, moderating content, handling reports and protecting users, provided those interests are not overridden by your rights and interests.

Legal obligation — where we need to use or retain information to comply with applicable law.

Consent — where we specifically ask for your consent, for example where consent is required for certain non-essential cookies or similar technologies.

4. Listings and public information

Information you choose to include in a public listing may be visible to other JOT321 users and visitors.

You should not publish personal information such as your full home address, telephone number, email address, payment details or other information that you do not want made public.

Some information may be stored privately for safety, governance or administrative purposes and may not appear publicly.

5. Messages, offers and transactions

JOT321 may store messages, offers and transaction-status information so that marketplace features work correctly and users can view their conversations and transaction progress.

We may access or review this information where reasonably necessary to:

• investigate a report or complaint;
• enforce JOT321 rules;
• detect fraud or misuse;
• protect users or the platform;
• comply with a legal requirement.

Users should keep communications on JOT321 where possible and should not share payment details or unnecessary personal information in messages.

6. Moderation, reports and safety

JOT321 uses moderation and reporting systems to help keep the marketplace safe.

We may process information contained in listings, messages, reports and account records to:

• identify potentially prohibited or unsafe content;
• investigate reported listings or users;
• enforce marketplace rules;
• maintain moderation and audit records;
• prevent repeated abuse or misuse.

Automated checks may assist our moderation process, but important action may also be reviewed manually where appropriate.

7. Featured Boost and payments

JOT321 may offer paid promotional services such as Featured Boost.

Payments for JOT321 services may be processed by Stripe or another payment provider.

Payment providers may receive information needed to process a payment, such as transaction details and billing/payment information. JOT321 does not need to store full card details where those details are handled directly by the payment provider.

Stripe has its own privacy responsibilities and privacy information for the services it provides.

8. Who we may share information with

We may share personal information where necessary with service providers that help us operate JOT321, such as:

• website hosting providers;
• payment processors;
• email and communications providers;
• security and anti-fraud services;
• backup and infrastructure providers;
• professional advisers;
• regulators, law enforcement or other authorities where legally required.

We only share information where there is a valid reason to do so.

9. International transfers

Some service providers used by JOT321 may process information outside the United Kingdom.

Where this happens, we will take appropriate steps to ensure personal information is protected in accordance with applicable UK data protection law.

10. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including for legal, accounting, fraud-prevention, safety and dispute-resolution purposes.

Different types of information may be kept for different periods.

For example, we may retain certain transaction, moderation, report or security records after a listing or account is no longer active where this is reasonably necessary to protect users, resolve disputes or comply with legal obligations.

We regularly review how long personal information needs to be retained and securely delete or anonymise information when it is no longer reasonably required.

11. Cookies and similar technologies

JOT321 may use cookies and similar technologies to operate the website, keep users signed in, maintain security and remember preferences.

Where cookies or similar technologies are not strictly necessary, we will seek consent where required.

A separate Cookie Notice may provide more detail about the cookies used on JOT321.

12. Your rights

Depending on the circumstances, you may have rights over your personal information, including the right to:

• ask for access to your personal information;
• ask us to correct inaccurate information;
• ask us to erase information in certain circumstances;
• ask us to restrict how information is used;
• object to certain uses of your information;
• receive certain information in a portable format;
• withdraw consent where we rely on consent;
• complain about how your information is being used.

These rights are not absolute and may depend on the lawful basis and circumstances involved.

13. Complaints

If you have concerns about how JOT321 uses your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection.

14. Younger users

JOT321 may apply age-related eligibilty requirements to accounts, buying or selling. Where additional protections are required for younger users, we will take appropriate steps in accordance with applicable law. Further age requirements are set out in our Terms.

We may introduce additional age-related controls or requirements as the platform develops.

15. Security

We use reasonable technical and organisational measures to help protect personal information, including website security controls, access restrictions, backups and monitoring.

However, no online service can guarantee complete security.

Users are responsible for keeping their account credentials secure and should contact us if they believe their account has been compromised.

16. Changes to this Privacy Notice

We may update this Privacy Notice as JOT321 develops, our services change or legal requirements change.

The latest version will be published on this page together with the date of the most recent update.

17. Contact us

For privacy questions, data-rights requests or concerns about personal information, please use the JOT321 Contact page.

Data controller:
[LEGAL NAME] trading as JOT321